Our policy lasts 10 days after receipt. If more than 10 days have passed since you received your package, unfortunately we cannot offer refunds or exchanges.
To be eligible for a return, your item must be unused and in the condition it was in. you received it. It must also be in its original packaging.
Items not eligible for return:
* Gift Cards
To complete your return , we require a receipt or proof of purchase.
In some cases, only partial refunds are given: (if applicable)
* Any item not in its original condition origin, which is damaged or missing parts for a reason not due to our error.
* Any item returned more than 10 days after delivery
Refunds (if applicable)
A Once your return has been received and inspected, we will email you to let you know that we have received the returned item. We'll also let you know if your refund is approved or declined.
If approved, your refund is then processed and your credit card or original payment method is credited automatically within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
Then contact the company your credit card issuer, as it may take some time for your refund to appear officially.
Then contact your bank. Posting a refund is often preceded by a processing time.
If you have completed all of these steps and still have not received your refund, please contact us at: info@ snoc.com.
Sale or promotion items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotion items are not.
Exchanges (if applicable)
We only replace items that were originally faulty or damaged. If you need to replace yours with the same item, email us at firstname.lastname@example.org and send your item to: 17200 ave Central, Saint-Hyacinthe, QC, J2T 4J7, Canada.
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the equivalent value of the gift. returned item. Once the returned item has been received, a gift voucher will be mailed to you.
If the item was not marked as a gift at the time of purchase, or if the person receiving the origin of the gift had the order sent to you in order to give it to you later, it is to her that we will send the refund and she will therefore know that you have returned her gift.
To return your product, you must send it to the following mailing address: 17200 ave Central, Saint-Hyacinthe, QC, J2T 4J7, Canada.
The shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item valued over $75, we recommend using a trackable shipping service or insuring your shipment. We do not guarantee that we will receive the returned item.